dior88 Official Data Protection

Privacy Policy dior88 —
Personal Data Protection for Malaysia Members

Dior88 is fully committed to protecting the privacy and data security of every member. This Privacy Policy clearly explains how we collect, use, store, and protect your information — in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We believe that transparency is the foundation of the trust you place in us.

Last updated: January 2026
01

Information We Collect

When you register and use the dior88 platform, we collect several categories of information to ensure your gaming experience is safe, seamless, and personalised. This information is collected either directly from you, automatically through your platform activity, or from trusted third parties such as payment providers and compliance partners.

We only collect information that is strictly necessary for the stated purposes — no excess data is collected without a clear and legitimate reason.

Data Categories Data Examples Primary Purpose
Personal Identity Full name, IC/passport number, date of birth Identity verification (KYC), legal compliance
Contact Information Email, phone number, residential address Communications, account notifications, customer support
Financial Data Bank account number, account holder name, transaction records Deposit & withdrawal processing, fraud prevention
Technical Data IP address, device type, browser, operating system Login security, unusual activity detection
Gaming Data Betting history, games played, wins records Responsible gaming, service analytics
Communication Data Live chat records, support emails, feedback Service improvement, complaint resolution

Dior88 never collects sensitive information such as passwords in plain text. All passwords are stored in hashed form using the bcrypt algorithm, which cannot be decrypted — even by our own technical team.

02

How We Use Your Data

The personal data we collect is used solely for legitimate, stated purposes — we do not use your data for any other purpose without obtaining your consent first. Below are the key ways we use the information you provide:

  • Verifying your identity during registration and the KYC process to meet Malaysia's legal compliance requirements.
  • Processing deposit and withdrawal transactions securely and swiftly through your chosen payment method.
  • Providing responsive and relevant customer support whenever you reach out through any channel.
  • Sending important notifications related to your account, security, promotions, and dior88 service updates.
  • Analyzing usage patterns to improve the gaming experience, interface design, and overall platform performance.
  • Implementing legally mandated fraud prevention, anti-money laundering, and counter-terrorism financing (AML/CTF) measures.
  • Supporting responsible gaming programs by identifying at-risk gaming patterns and offering appropriate assistance.
  • Complying with lawful instructions and requests from regulatory authorities or law enforcement bodies.

Dior88 never uses your data to make automated decisions that negatively affect you without human review. All significant account-related decisions — such as suspension or closure — involve a manual review by our compliance team.

03

Data Encryption & Security

Your personal data security is dior88's top priority. We continuously invest in industry-grade security infrastructure to ensure every piece of your information is protected against both external and internal threats.

All communications between your browser or app and dior88 servers are secured by Transport Layer Security (TLS 1.3) encryption with a 256-bit SSL certificate. This means every piece of information transmitted — including login credentials, bank account numbers, and transaction records — cannot be intercepted or read by any third party in transit.

  • Data encryption at rest: All sensitive data stored in our databases uses AES-256 encryption — the same standard adopted by leading banking institutions worldwide.
  • Two-factor authentication (2FA): Members can enable 2FA in their account settings for an added layer of protection during login.
  • 24/7 Monitoring: Our security monitoring system operates around the clock to automatically detect and block suspicious activity.
  • Data segregation: Member data is stored in an environment isolated from internal systems to minimise the risk of data breaches.
  • Regular security audits: Independent third parties conduct regular penetration testing to identify and patch vulnerabilities.

While dior88 implements strict security measures, no system can guarantee 100% absolute security. You also play an important role — never share your account password with anyone, and enable 2FA now for greater peace of mind.

04

Information Sharing with Third Parties

Dior88 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes without your explicit consent. However, there are certain situations where we need to share your information with carefully selected parties to ensure our services operate smoothly and remain legally compliant.

Receiving Party Shared Information Reason for Sharing
Payment Providers Transaction details, account name Processing deposits & withdrawals securely
KYC/AML Providers Identity documents, personal information Identity verification, fraud prevention
Game Providers Player ID, gaming records Delivering the gaming experience, RNG audits
Governing Authority Relevant information upon lawful request Legal compliance, criminal investigations
Technology Partners Anonymised technical data Cloud infrastructure, system performance analytics

All third parties that receive dior88 member personal data are bound by strict data protection agreements. They are only permitted to use that data for the specified purpose and may not process or share it further without our authorisation.

05

Cookies & Tracking Technologies

Dior88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit a website. They allow us to recognise you on subsequent visits and personalise your experience according to your preferences.

  • Essential Cookies: Required for core platform functions such as login session authentication, language settings, and security. Cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform — such as most frequently visited pages — to help us improve our services.
  • Functional Cookies: Saving your preferences such as text size, game settings, and display options for a more personalized experience.
  • Analytics Cookies: Used to understand aggregate usage patterns for product improvement purposes. This data is not linked to any individual's personal identity.

You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect platform functionality and your overall experience. For more information on managing cookies, refer to your web browser's help documentation.

Dior88 does not use third-party cookies for targeted advertising or commercial profiling. The analytics cookies we use are solely for internal service improvement, and that data is not sold to external advertisers.

06

Your Rights as a Member

As a registered dior88 member, you have full rights over your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). dior88 respects and fully facilitates the exercise of these rights. Here are the rights you hold and how to use them:

Right of Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Update or correct any inaccurate or outdated information in your account.

Right to Erasure

Request deletion of your personal data, subject to legal compliance requirements.

Right to Object

Object to the processing of your data for specific purposes, including direct marketing.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer.

Right to Restrict Processing

Request restriction of your data processing in certain situations provided for by law.

To exercise any of the above rights, you may contact our data protection team by email at [email protected] or via live chat within the platform. We will process your request within 14 business days. For more complex cases, this period may be extended up to 30 business days with written notice to you.

07

Data Storage & Deletion

Dior88 retains your personal data for as long as your account is active or as long as it is needed for the purposes stated in this Privacy Policy. Retention periods vary by data type and applicable legal requirements.

  • Identity and KYC data: Retained for a minimum of 5 years after account closure to meet AML/CTF compliance requirements mandated by Malaysian law.
  • Financial transaction records: Retained for 7 years in accordance with the Companies Act and applicable financial reporting requirements.
  • Support communication data: Retained for 2 years after the last interaction for reference and dispute resolution purposes.
  • Technical and access log data: Retained for 12 months for security and anomaly detection purposes.
  • Preference and settings data: Deleted within 90 days of account closure unless required for other purposes.

Once the retention period expires, your data will be permanently deleted from all our systems or anonymised so it can no longer be linked to your identity. The deletion process follows data erasure standards that exceed industry requirements to ensure data cannot be recovered.

Please note that even after you close your account, some data may need to be retained for a specified period for legal reasons. This is not our choice — it is an obligation imposed by Malaysian and international laws governing online entertainment platform operations.

08

Changes to the Privacy Policy

Dior88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer. The "last updated" date at the top of this page will change whenever an amendment is made.

For amendments that are significant or material — meaning changes that substantially affect how we process your data — dior88 will send a notification via your registered email and/or display an in-platform notice at least 14 days before the changes take effect. This gives you sufficient time to review and understand the implications of those changes.

Continued use of the dior88 platform after any amendment takes effect constitutes your acceptance of the updated Privacy Policy. If you disagree with the changes made, you may close your account before the effective date by contacting our support team.

09

Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding how dior88 handles your personal data, we encourage you to reach out to us directly. Our Data Protection team is ready to assist you promptly and professionally.

  • Email: [email protected] (Subject: Data Protection / Privacy)
  • Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the platform
  • Telegram: @dior88support
  • Response time: Typically within 1–2 hours for live chat; up to 24 hours for email

If you are unsatisfied with our response, you have the right to file a complaint with Malaysia's Personal Data Protection Department (JPDP), the regulatory body for personal data protection in Malaysia. dior88 will cooperate fully with any investigation conducted by the JPDP or relevant authorities.

Your privacy is more than a legal obligation to us — it is a core value we uphold. Every privacy-related inquiry is taken seriously and handled with the respect and confidentiality it deserves.

Why Trust dior88 with Your Data?

Continuous 256-bit SSL Encryption

All data travelling between your device and dior88 servers is protected by TLS 1.3 — the same highest-grade encryption standard used by major banks in Malaysia. No third party can intercept or read your information in transit.

Fully PDPA Malaysia Compliant

Dior88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means every aspect of collecting, using, and storing your data is subject to Malaysia's strict and transparent legal framework.

Secure & Transparent KYC

Our identity verification process is designed to protect you, not burden you. Documents you submit are encrypted, securely stored, and accessed only by authorised staff within our compliance team.

No Data Sales to Advertisers

Your personal data will never be sold, rented, or shared with external advertisers for targeted marketing purposes. dior88 generates revenue from our gaming services — not from selling our members' information.

Two-Factor Authentication (2FA)

Enable 2FA in your account settings for an extra layer of security. Even if someone knows your password, they still cannot log in without the verification code sent exclusively to your personal device.

Responsive Privacy Team 24/7

Our Data Protection Officer is reachable at all times via live chat, email, and Telegram. Every privacy-related inquiry is handled with full confidentiality and resolved within the stipulated timeframe without delay.

FAQ Privacy Policy

Absolutely not. dior88 has never sold, rented, or disclosed member personal data to any third party for marketing or commercial purposes. Your data is only shared with necessary operational partners such as payment providers and KYC providers — and solely for the purposes clearly stated in our Privacy Policy.

Retention periods vary by data type. KYC and identity data is kept for a minimum of 5 years after account closure to meet AML compliance requirements. Financial transaction records are retained for 7 years in accordance with Malaysian financial law. Technical data and access logs are retained for 12 months only. Once the retention period expires, data is permanently deleted or anonymised.

You can submit a data access request by emailing [email protected] with the subject line "Personal Data Access Request" or by contacting us via 24/7 live chat. Include your full name and registered email for identity verification. We will process your request and deliver a copy of your data within 14 business days.

When you close your dior88 account, your access to the platform will be disabled immediately. However, certain data such as KYC records and financial transaction history will be retained for the period required by Malaysian law before being permanently deleted. Your preference and personal settings data will be deleted within 90 days. We will notify you in writing regarding the status of your data deletion once the process is complete.

dior88 may use your platform activity data to send relevant promotions and offers via email or in-platform notifications — but these are internal communications from dior88 only. We do not share your data with external advertising networks for targeted advertising on other platforms. You may opt out of marketing communications at any time through your account settings.
Data Protected PDPA Compliant Trusted by 500K+ Members

Join dior88 with Complete Confidence

Your personal data is protected by industry-leading encryption technology and a strict compliance framework. Focus on your gaming experience — we'll take care of keeping your information secure.

Bahasa Melayu